Corporate Objectives

Here are corporate objectives for BlueDiamond Corporation Security, following the provided prototype:

1. Achieve a revenue and profit before tax (PBT) increase of 8% compared to the previous year’s performance by Q4.

2. Attain a client retention rate of 90% and a guards’ retention rate of 88% by the end of Q4.

3. Improve the liquidity position of the company by ensuring a 100% collection rate of invoiced amounts within the monthly target deadlines.

4. Resolve 100% of client and guard complaints within 72 hours, with escalation procedures initiated if resolutions are not achieved within the set timeline.

5. Achieve an annual customer satisfaction rating of at least 90% to meet the established client retention benchmarks.

6. Ensure that at least 85% of the workforce participates in training and development programs in identified competency areas to enhance productivity and overall performance.